What should I include in a support request?
Share your device platform, app version, what happened, and what you expected to happen.
Support
Get help with setup, subscriptions, generation workflows, or troubleshooting.
Contact
Target response time: within 24 business hours
Location: Des Moines, IA, United States
Common questions
How quickly do you respond?
Most requests receive a response within 24 business hours.
Can I submit multiple requests?
Yes. Separate issues into separate requests so we can track and solve each one clearly.
Is my information secure?
Yes. Support messages are used strictly for troubleshooting and handled with confidentiality.